Governance & Compliance
Privacy Policy
How Air & Water Precision Balancing Inc. collects, uses, and protects information provided through this website and during inquiries about our services.
Last updated: January 2025
1. Commitment to Privacy
Air & Water Precision Balancing Inc. (“AWPB”, “we”, “our”, “us”) is committed to handling personal information in a responsible and transparent way. This Privacy Policy explains what we collect, how we use it, and the options available to you.
Who this applies to
Visitors to our website, individuals who contact us about services, and representatives of organizations we work with.
What it covers
Information collected through this website, contact forms, email communication, and related business development activities.
What it does not cover
Internal HR records or third-party websites we may link to. Those are governed by their own policies and agreements.
2. Information We Collect
We collect information that helps us respond to inquiries, provide services, and operate this website. The information we collect may include:
Information you provide
- Contact information such as name, email address, phone number, and organization.
- Project details you choose to share about your facility, equipment, systems, or service requirements.
- Messages submitted through our contact forms or by email, including any attached documents.
Information collected automatically
- Technical details such as IP address, browser type, device type, and pages visited.
- Usage data collected via standard web analytics tools to understand how the site is accessed and used.
We do not intentionally collect sensitive personal information through this website.
3. How We Use Information
We use personal and project-related information for the following purposes:
- Responding to inquiries and providing requested information about our services.
- Preparing proposals, scopes of work, or project correspondence where you have asked us to engage.
- Managing our business operations, record-keeping, and planning.
- Improving the website and understanding how visitors interact with it.
4. Sharing of Information
We do not sell personal information. We may share information only in limited situations:
- With trusted service providers who support our operations (e.g. hosting, email, analytics), under appropriate safeguards.
- Where required by law, regulation, court order, or regulatory request.
- To protect our rights, property, or safety, or that of others.
- In connection with a business transaction such as merger or asset transfer, in which case reasonable steps will be taken to protect your information.
5. Data Security
We use reasonable administrative and technical measures to help protect personal information from unauthorized access, loss, or misuse. No method of transmission or storage is fully secure and we cannot guarantee absolute security.
6. Cookies & Analytics
Our website may use cookies and similar technologies to support basic functionality and to collect aggregated usage information. You can adjust your browser settings to manage or block cookies, though some features of the site may not function optimally.
7. Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites. We encourage you to review their policies separately.
8. Your Rights and Choices
Subject to applicable law, you may request:
- Access to personal information we hold about you.
- Corrections to information that is inaccurate or incomplete.
- Deletion of certain information, where it is no longer required and retention is not mandated by law or legitimate business needs.
We may need to verify your identity before responding to certain requests.
9. Changes & Contact
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top indicates the most recent revision.
If you have questions about this Privacy Policy or how your information is handled, you can contact us at: